Wells Fargo / Norwest Mortgage

Challenge:
Wells Fargo/Norwest Mortgage wanted to create a website for external brokers to submit mortgage loan applications and check their status. Creating this site would make the application process easier for its broker network and thus drive more business and improve business relations. Norwest also set tight time and budget constraints for completing the website development and deployment.

Solution:
Network Effects consultants, using the approaches embodied in our methodology and application development services, managed the design requirements managed the website development project. The initial website was delivered within four months of the requirements definition using leading edge agility technologies such as iteration and incremental delivery methodologies.

Results:
Within five calendar months of initiating the development effort, WFN deployed its first website for its broker network. Mortgage brokers were able to check the status of loan applications electronically and manage the applications through the process in a more timely and efficient manner. As a result, the mortgage brokers we able to increase their volume of business and maintain higher levels of customer satisfaction.